Customers are allowed to return their purchased products within 14 days of receipt as long as they are still in new condition. (unused, unworn, and in original packaging) If returned products are not eligible for return the customer will be responsible for return shipping.
Products not eligible for return include products that are: used, worn, washed, not in original packaging, and items purchased on sale.
Simply mail the products back to us with a note including why you want a return to:
1801 Old Reston Ave,
Reston, VA 20190
If you would like to exchange your product for a different size/color please mail it back to the above address with a note including which size/color you'd like to exchange it for.
Exchanges are limited to one free exchange. Customer must pay for additional exchanges if needed.
Products eligible for exchange are the same as products eligible for return.
Lost or Stolen Packages
ZENI Athletics is not responsible for lost or stolen packages. All orders are shipped via USPS and you can contact them for any recourse.
If a package is returned to u due to insufficient address, wrong number, etc. customer is responsible for reshipment of package.